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[personal profile] sailorhathor
Turns out the Greyhound on "Simple Life" thing is just one episode where the bimbettes charter a Greyhound bus. OoooOOOOOooooh thanks SO much for getting my hopes up that my company might actually get to torture those two. Maybe I'll get my wish anyway; they'll actually be riding Greyhound, and that's torture enough. XD

My stats have been really good for the last month or so at the job. :) At my last meeting with my supervisor, she actually used the "L" word - that they might offer me a Lead Agent position. Blargh, no way Jose. I know the kind of calls that I forward to Leads, and I do not think my blood pressure could handle that aggravation. She also said that I could move up in other ways and start taking ADA calls (calls to set up disability assistance on the buses) or something of that nature. Now THAT I would consider.

- Woman calls to buy her deadbeat son a ticket, and he's trying to talk to his girlfriend on a cell phone at the same time. She goes, "Steve, I can't hear the woman at Greyhound with you talking to your girlfriend!" so he drops the phone and I could hear it rock back and forth on the counter. That cracked me up for some reason. When she heard the price, she goes, "Steve, you're killin' me." When we had to start over ordering the ticket because he wanted to change the destination, she says, "Steve, you're killin' me." While giving me the credit card information over again, "Steve, you're killin' me." XD

- Woman calls to get schedules and launches into a long list of complaints about her last trip. The bathroom wasn't clean, they packed the people in like sardines, the driver kept waking them up all night to stop at all the podunk towns. I just thought it was really funny because I've been through that exact stuff. She even described how she had to sit next to a very large man who took up half her seat as well as his own, which I dealt with on my last trip.

- An older woman once asked me if she'd have to be on the bus with any crazy people, which sent me into a giggle fit. If your bus doesn't have one insane person, it will have a drunk person.

- A dude called once to ask if his ticket was still good for use on the next bus out. He'd been told he couldn't get on the current bus because he was too drunk. XD We just got a kick out of it, when I asked a Lead Agent about his ticket. I told him by the time the next bus came, he should be sober enough to go, so don't get started again. :D

- People have complained to me about our new voice recognition system, where you're supposed to be able to say the name of the cities you want to leave from and go to and it will give you the schedule. One guy kept telling the system he wanted to go to Seguin, Tx, and here were the results:

"What is your destination?"

"Seguin, Texas"

"I'm hearing that you want to go to Katy, Texas."

The hell? XD

March 2022

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